Custom software, AI and automation for Australian business

Synetra builds the application a business works inside every day: a quoting tool, a booking flow, a dashboard that replaces the Monday spreadsheet.

• Business websites and landing pages
• Full-stack web applications and SaaS platforms
• Interactive dashboards, admin panels and reporting interfaces
• Internal tools and operational software
• Mobile-responsive design optimised across devices and browsers
• Architecture and data-layer design that holds up as volume grows

Agents that complete defined tasks, chatbots that resolve enquiries, and language models wired into the systems you already run.

• Autonomous agents that complete tasks and make decisions inside defined limits
• Voice agents and conversational systems
• Chatbots for support, sales and operations
• Large language model integration into existing platforms
• Predictive analytics and data-driven tooling
• Custom model development and fine-tuning where an off-the-shelf model will not do the job

Scheduled jobs, webhook triggers and multi-step workflows take over the work sitting between your tools. The common case is someone retyping the same data into two systems.

• Email and notification automations
• Scheduled tasks and recurring workflows
• Webhook configuration and event-driven triggers
• Multi-step workflows with branching logic
• Custom scripts for processes that no off-the-shelf tool covers
• Process automation from trigger through to action

If a system has an API, an export or a database behind it, it can be connected. Accounting platforms, payment providers, CRMs and directory services are the usual ones.

• Payment gateway and billing system integration
• Accounting platform connections and financial data sync
• Third-party API integration and custom middleware
• Data pipelines between internal and external systems
• Authentication and single sign-on
• Platform migration and data portability
• Real-time data synchronisation across services

Schema and indexes are designed against the queries the application actually issues, then migrated without downtime when the shape has to change.

• Relational and NoSQL database design
• Query optimisation and performance tuning
• Security hardening and access control
• Data migrations between platforms
• Backup strategy and disaster-recovery planning

Identity and access across Active Directory, Entra ID and Google Workspace, plus the Microsoft 365 administration that keeps permissions consistent as people join and leave.

• Identity and access management across Active Directory, Entra ID, Google Workspace and other directory services
• User onboarding and offboarding workflows
• Role-based access control, permissions and security groups
• Platform administration for Microsoft 365, Google Workspace, Exchange, SharePoint and Teams
• Email routing, security policy and compliance rules
• Multi-factor authentication and conditional access
• Group policy, device management and endpoint security
• Ongoing user support and access troubleshooting

A CRM, its pipelines and its reporting are set up so you can tell which campaigns produced revenue.

• CRM setup, configuration and custom workflows
• Automated follow-ups and lead pipeline management
• Data migration, cleanup and deduplication
• Tracking, attribution and conversion analytics
• Funnel building, landing pages and technical SEO
• Reporting dashboards built around the numbers you make decisions on

Someone attends the site and does the work: POS installs, workstation rollouts, server and rack builds, switches, routers and cabling.

• POS system installation and configuration
• PC and workstation setup and deployment
• Server builds and data rack installation
• Network switches, routers and cabling
• On-site troubleshooting and hardware diagnostics
• Infrastructure planning and site assessments